If by transportation agencies, all goods must be checked at unloading, if it were not so, they must write on the bill of loading of the transit agency – PENDING REVIEW – Time and date of receipt. From this point you have 24 hours to claim the transport agencie and Simanos, if there was anything damaged. For all products apply, if any, our warranty. Not be included in our warranty any defects or damage resulting from mishandling, improper installation or vandalism. In particular, the products are out of warranty for the following reasons:
- If after delivery to the customer, it suffers damage caused by external events, accidents or non-compliance of the instructions.
- If they are damaged by incorrect installation or configuration of accessories or misuse by the customer.
- If a failure caused by a part not supplied by Simanos SL.
Only accept returns Simanos previously agreed with SL. In return the return postage paid by the customer. Returned material authorization prior Simanos SL be paid by 85% of its value, not admitting in special finishes or upholstery. You must deliver the material within 7 days of receipt. Inside the packaging and original seal. Without having used the product. Outside this period we can not accept returns.
Bank transfer 50% by order and 50% before the goods leave our factory to Simanos SL account. Bankia IBAN: ES96 2038 9636 4960 0026 7225 BIC/SWIFT: CAHMESMMXXX or in cash untill € 2500,00
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